Welcome! You've found number nine of my 14 day effort to briefly discuss Deming's 14 points. Today I'm gonna complain about leaders not doing their job to fix problems. So pretty much what I do every day with this series. I promise there will be some interesting ideas here too. Hopefully some you can bring to bear at your place of work.
Permitting Pride of Workmanship
People should enjoy coming to work. Our job as leaders means we make our systems work in a manner where people come to work looking forward to it. The job doesn't need to be easy. The job doesn't need to be special. We have to make sure the stress from work isn't due to reasons we could fix and don't.
The points up to now should point you, the reader, in a direction where, following all the components of your process to fix, we are at a place where your people should be proud of their work. They should be free of the unhappiness associated with bad systems, stupid processes, and time-wasting actions.
Deming was a committed to bringing joy to work. Merit based pay seems nice, yet creates short-term focus. Better we have structures to incentivize continuous improvement and its related personal gratification. I am quite satisfied when I have the opportunity to observe the improvements I have worked into systems. I am especially happy when I am able to help someone learn to improve their own quality of work. Best feeling ever.
Start. Somewhere. & Pride of Workmanship
Start. Somewhere. is a foundational system to enable companies to "start somewhere" with a continuous improvement structure. The point discussed above is a later stage element of continuous quality improvement culture. What the system includes in the form of add-value pieces are designed to get you to, or back to the joy of work. To help you improve, fix, or generate culture where everyone can fix problems. To turn your workplace into one where people are excited to show up. A place they know they are safe, they trust leadership, and their professional input is heard and acted upon.
If you'd like to know more about Start. Somewhere. reach out. You can setup a free consultation right from this page.
