John Bergmann Visible & invisible quality Quality can be visible and invisible. I tend to think the invisible kind is what really matters to consumers. We like things that just work, solve our problems, make our lives easier, all without addi...
John Bergmann Value propositions I went through the idea of value propositions last year on my podcast. I thought the script might be a useful addition to my blog and I hope you agree. I wrote it up around black Friday, so you'll see...
John Bergmann One Two Three I like to do things in threes. Turns out there are some great reasons for you to do the same. Let’s get into it. I like threes related to tasks as it is enough to keep me busy while not being so much ...
John Bergmann Abandoning Your Why Today I wanted to cover my thoughts on the slow transference of purpose it seems many public companies undergo. Most recently I cannot help but focus on Boeing. While the company is certainly not unsu...
John Bergmann The Lesser Evils You could say I'm on a Deming kick of late. I don't really mind. Nearly every problem I encounter I can walk back to somewhere, at some point, someone isn't using profound knowledge principles. Compan...
John Bergmann Lean, Six Sigma, and the rest, are stupid I felt like seeing how many people I could enrage with this one. So i'll be direct. theses systems are absolutely the way to operate. It isn't the systems, it is the implementation. Deming set forth t...
John Bergmann Deming's Deadly Diseases Welcome back! Today I wanted to talk about the opposite points to my series on Deming's 14 points. Specifically, the seven deadly diseases he uses as foils to the overall thrust of the 14 points. If y...
John Bergmann What the heck is OSK3? I first came across O.S.K.K.K or as I like to call it, OSKx3 in a book by Greg Lane. The concept is a less well traveled mechanism within the lean manufacturing toolbox. This particular book, which I ...
John Bergmann Visual Management Hello everyone, I've been a little off my game for a week or so and failed to have any backups ready. Oh well. Here we are again. As one of my big approaches to quality systems is simplicity, I wanted...
John Bergmann Goals & Accountability Everybody has goals. Lose some weight, save some money, do that workshop, visit that place. And most people aren't making them happen. sure, you chip away, little bit here, little bit there. Consisten...
John Bergmann The Deming Series, A Summary For the last two weeks I wrote a brief discussion about Deming's 14 points. Quite a few people clicked through, for that I'm grateful. To cap the exercise, I decided to make a summary and highlight th...
John Bergmann The Dreaded Management Review Management review. To some, these are dirty words. To others they represent a boring meeting. Perhaps even one they can skip. It may even be a painful meeting where they have to face hard realities ab... leadership quality systems
